Privacy policy

Luan Wise understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.luanwise.co.uk and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this privacy policy carefully and ensure that you understand it. Your acceptance of this privacy policy is deemed to occur upon your first use of this website. If you do not accept and agree with this privacy policy, you must stop using the site immediately.

Privacy policy

This privacy policy sets out how Luan Wise uses and protects any information that you give Luan Wise when you use this website.

Luan Wise is committed to ensuring that your privacy is protected. Should you be asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Any changes to this policy will be posted on the website and, where appropriate, notified by post, email or social media. Please check the website frequently to view any updates or changes to this policy.

What data might be collected?

The following information might be collected from you:

We may obtain personal information by directly interacting with you, such as:

This information will be used to

Please note

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, there are suitable physical, electronic and managerial procedures to safeguard and secure the information collected online and offline.

However, some of the data collected may be transferred to third parties who will store the data at a destination outside the United Kingdom. If data is stored outside the United Kingdom all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK will be taken.By submitting your personal data, you agree to this transfer, storing or processing.

Cookies

This website uses Google Analytics which uses “cookies”. These are small text files which are placed on your computer to help us to analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.

Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

We may also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve advertisements based on someone’s past visits to the Luan Wise website. Any data collected in this way will be used in accordance with Google’s privacy policy, and you can set preferences for how Google advertises to you using the Google Advertisements Preferences page.

Most web browsers automatically accept cookies but you can choose to decline or accept them through your browser settings. Declining cookies may however prevent you from taking full advantage of the website.

Below are the main cookies in use on this website and their purpose.

WordPress & Miscellaneous Cookies

https://www.luanwise.co.uk/ uses WordPress content management system. WordPress sets the following cookies

Cookie Name (starts with) Expiration Time Description
wordpress_logged_in_ When browser closes WordPress uses this cookie when you’re logged in to determine that you are successfully logged in
wordpress_sec_ When browser closes WordPress uses this cookie when you’re logged in to determine that you are successfully logged in
wordpress_test_cookie When browser closes WordPress sets this cookie when you navigate to the login page. This checks if your browser is set to allow cookies.
wp-settings- 1 year Used to customise your view of our site when logged in
wp-settings-time- 1 year Used to customise your view of our site when logged in
wfwaf-authcookie- 1 day This cookie is set by the WordPress security plugin “Wordfence”. It is used to authenticate you at login.
Comment_author, comment_author_email, comment_author_url 1 year If you leave a comment on our site, WordPress will set these cookies to aid you in leaving future comments
__qca 1 year Set by the Quantcast.com Site to enable web publishers and advertisers to deliver audience segments that are appropriate for their products or services
_drip_client_ 2 years Drip, used to distinguish visitors for email campaigns via Drip.
hustle_module_show_count 4 months Helps to ensure our site hides banners from your you’ve previously dismissed
printfriendly-font-class 1 year Allows you to see our printable blog posts as intended
mf_user 3 months Used to analyse site usage anonymously and helps us to improve our site based on usage data

Google Analytics

https://www.luanwise.co.uk/ uses Google Analytics to ensure the website works well for visitors. During your use of the site, Google Analytics may set the following cookies.

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish different users of our site.
_gid 24 hours Used to distinguish different users of our site.
_gat 1 minute Set by Google Analytics to ensure optimum performance

You can opt out of Google Analytics cookies.

WooCommerce

https://www.luanwise.co.uk/ uses WooCommerce to provide ecommerce features.

Cookie Name Expiration Time Description
woocommerce_cart_hash 2 years Contains information about your shopping cart as a whole
woocommerce_items_in_cart 24 hours Contains information about your shopping cart as a whole
wp_woocommerce_session_ 1 minute Contains a unique code for your order so we can display your cart/order information to you

Easy Digital Downloads

https://www.luanwise.co.uk/ uses Easy Digital Downloads to provide ecommerce features.

Cookie Name Expiration Time Description
woocommerce_cart_hash 2 years Contains information about your shopping cart as a whole
woocommerce_items_in_cart 24 hours Contains information about your shopping cart as a whole
wp_woocommerce_session_ 1 minute Contains a unique code for your order so we can display your cart/order information to you

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may share your information with selected third parties including:

If you would like a copy of the information held please write to Luan Wise, 35 Rodney Road, Cheltenham, GL50 1HX or email: support@luanwise.co.uk